

Summarize the relationships between sales stages, forecast, and Pipeline Inspection.Given a set of requirements, determine how to support different sales process scenarios for an Opportunity.Describe the impact of account hierarchy on visibility, maintainability, and reporting.Explain the various methods for establishing access to Accounts, Person Accounts, Contacts, and Opportunities.Review how the ownership of Account and Contact records drives access to related records.Discuss the best practices for managing lead data quality in Salesforce.Given a scenario, recommend appropriate methods for lead scoring and criteria for lead qualification.Explain how Campaign capabilities support the sales process.Describe the implementation considerations of multi-currency and advanced currency management.Articulate the capabilities, use cases, and design considerations when implementing Opportunity Products, Products, Price Books, and Orders.Discuss the capabilities, use cases, and design considerations for additional features such as territory management and forecasting.Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting.Given a scenario, differentiate when it is appropriate to include custom application development vs.Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order.Given a scenario, analyze the success of an implementation project.Given a scenario, determine appropriate sales deployment considerations.Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy, and document).Understand when to use Sales Cloud features and related products such as High Velocity Sales, Salesforce Inbox, Salesforce Maps, and Sales Cloud Einstein.Describe common sales and marketing processes and key implementation considerations.Given a scenario, assess the factors that influence sales metrics, Key Performance Indicators (KPIs), and business challenges.

Salesforce Sales Cloud Consultant Exam Outline Sales Practices: 11%

Retake fee: USD 100, plus applicable taxes as required per local law.Registration fee: USD 200, plus applicable taxes as required per local law.Passing score: 68% (41 out of 60 Questions).Time allotted to complete the exam: 105 minutes.Content: 60 scored, multiple-choice/multiple-select questions and up to 5 non-scored questions.About the Salesforce Sales Cloud Consultant Certification Exam Salesforce Certified Sales Cloud Consultant exam is designed for consultants who have experience implementing Sales Cloud solutions in a customer-facing role. Salesforce Certified Sales Cloud Consultant Exam Guide.
